NOL Card balance not updated
- NOL Card recharged online takes upto 24hrs to be credited into your NOL Card account, especially if the recharge is done outside of business hours (7AM-6PM)
- Using Online or mobile banking apps such as ENBD, Mashreq, ADCB mobile app etc
- Using Dubai Now or UAE SmartPass App
- Using NOL Card website
- NOL Card recharges done online are updated once the card is tapped in metro turnstiles (the card reader machines in the metro gates). The balance is not usually updated when the card is tapped on the buses. If you recharge online, tap your card at Metro gates to get the updated balance.
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18 thoughts on “I recharged my card online, but the balance is not showing up!”
Dear All,
I have NOL card no. 0129239364 and it has pending credit for AED 50.00 for more than two years which I have piad through online NOL site. I have complained before and they replied to me that I have to put the card on any RTA NOL machine and it will update the amount held. Can you please help to release this pending credit which is held by you for two years.
Go to RTA online parking or metro point put your nol card. Pending balance will be credit.
OMG, my 20aed is on hold for 2 weeks .
As I understood, the nol Silver card cost 6 AED (25 purchase cost minus 19 starting balance). And what is this 7.5 AED minimum balance? Does it mean the card actually costs 6+7.5=13.5 AED?
Hi ,
Today I topup my nol card at four point Sheraton bus stop machine of 100 dhiram recharge at my card no 0227971702.but still not updated the balance.please advise.
Go to RTA online parking or metro point put your nol card. Pending balance will be credit.
I am in Abu Dhabi now. Where can I find RTA online parking near me? Thank you
Hi,
This morning I topup my nol card in Al nahda-2 near bus stop grocery store 30AED still not showing balance, old balance only showing.
Please advise.
Thanks.
Hi Sheshikant,
Sometimes it will take 24 hours time to reflect the balance. If you still facing the same problem, please complaint to the RTA customer care number.
Thanks,
Support team.
Hi i recharge my nol card online thru yap mobile app blance already dedicated but still not came nol card Whatas the issues
Nol card balance isnt showing.. tried crediting the account three times now.
For 50 and 20 aed twice.
Today I topup my nol card in online of 30dhiram recharge at my card no 0228091690.but still not updated the balance.please advise.
in 2022 this is very poor service
Once money is paid it must be reflected automatically and immediately
otherwise it defeats purpose of online transaction
Correct . it is 2023 now and still the same. I live in Ajman and thought of topping up my card for future use, like after 2 days or so. But I received a message saying “To activate the amount and update your nol card balance, use your card at any metro gates, online parking meters, solar top-up machines and nol pay app after 45 minutes to 4 hours.”
Why give “time limits”?
How can it be possible if bus stops are far away from me?
Hi
i recharged with 20 aed at latifa hospital. but only the old balance showing .please advise.
I recharged my nol card 3days before
Still now the amount will be Pending
Please tell how to update
I have toped up my NOl card online and it show pending credit even I used all steps as per guidance of RTA but it is still show pending. Can you please advise how can I update
Hi Hussain Abbas,
Please complaint through RTA Call centre on 8009090.
Thanks,
Support team.